Frequently Asked Questions

  • How can I cancel an order?

To cancel an order simply send us a message on WhatsApp or when the driver calls you, let him know that you wish to cancel. There are no cancellation charges however repeated cancellations will result in removal of cash on delivery service and you will be required to pay by card first.

  • How do I order?

We have 2 ways to order:

1. Our website – our largest selection of products with same day delivery
2. Whatsapp – Our express catalog for urgent deliveries and those who wish to
discuss items with our team.Either way your order will be sent out discreetly and safely.

  • How do I pay?

We offer Apple & Google Pay, Debit/Credit Card and Crypto (over 200 coins)
for prepaid orders and for on delivery we have Cash.

Please note we do not offer card on delivery, if you wish to use a method other than cash you need to contact us to make payment once you have placed your order. Failure to follow this can cause large delays on your order.

  • Is the process discreet?

Yes the process of ordering with us is discreet, payments made via card or apple
and google pay are to a generic company name which is 100% discreet. Our
delivery team will never discuss items with you and are not aware of specific
contents of packages.

  • What does the package look like?

We pack all items in mailing bags or plain boxes, item names or brands are not
written or displayed on any of the items and if a item is quite obviously a giant
penis shaped object we will box or wrap it to disguise this to avoid any chance
of embarrassment. We are diligent in our processes and discreet delivery is
100% followed. Your order looks like an Amazon or Noon delivery if you
wanted a comparison.

  • I want my order Super Fast, can you do it?

Yes we can, order from our express catalog on WhatsApp, if you want it really
really fast then be prepared to pay extra for this.

 

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